Product Returns

Please see our sizing chart, We recommend measuring yourself up before ordering to ensure that all items fit.

´╗┐We do not take any responsibility for item that do not fit customers as it is their responsibility to make sure that they select the right size for their body.

  1. All returns need an RMA number. ( See below )

  2. Merchandise must be factory sealed to receive a refund.

  3. Opened items cannot be returned unless the item is defective. Defective items will be replaced with same item only unless otherwise authorized by representative. For lingerie and novelty toy items, notification must be made within 5 days of receipt of package. No refunds unless authorized.

  4. We do not pay for the postage on returns.

  5. Shipping charges are not refundable.

  6. Defect novelty toy items may be returned if notified within 5 days of receipt of your package. All items come with a manufacture warranty included after the 5 day period that may be returned to the manufacture.

  7. If products are returned to us for no reason (unclaimed, refused, wrong address), the order would be subject to reshipping charge or a restocking fee.
Final Sales:
Health regulations stipulate that clothing that is soiled, worn, damaged, or laundered can not be taken back. As lingerie and swimwear is delicate by nature. All sales are final on the following items: panties, thongs, men boxers and thongs, hosiery, pasties, pastie glue, wigs and wig accessories, eyelashes, eyelash accessories, body creams, gels, vibrators, adhesive items or any similar romantic gifts and body jewelry at management discretion (NO EXCEPTIONS).

Please complete the form below to request an RMA number.

Order Information
Product Information & Reason for Return